nga88 Privacy Policy

1.1 Information You Provide Directly

When you register with nga88, create an account, or contact our support team, we may collect the following personal information:

• Full name (in Bengali or English)
• Date of birth (for age verification — the user must be 21 years of age or older)
• Email address
• Mobile number
• Username and password
• Preferred currency (Bangladeshi Taka — BDT)
• National ID card or passport details for identity verification (where applicable)

---

1.2 Financial and Transaction Information

We collect payment-related information to process deposits and withdrawals. The payment methods supported on nga88 are bKash, Nagad, and Rocket. The information we may collect includes:

• Mobile banking account numbers (bKash, Nagad, Rocket)
• Transaction IDs and history
• Deposit and withdrawal amounts
• Transaction date and time (according to Bangladesh Standard Time)

We do not store full card numbers, CVV codes, or mobile banking PINs. This sensitive information is processed directly through the relevant payment service provider.

---

1.3 Automatically Collected Information

When you browse our website, certain information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and time spent on them
• Referral URL
• Information obtained from cookies and similar tracking technologies
• Login and logout times
• Gaming history and betting records

nga88 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third-party service providers who perform services on our behalf. These may include:

• Payment processing services (bKash, Nagad, Rocket)
• Identity verification services
• Data analytics and cybersecurity service providers
• Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi)

These partners only have access to the information necessary to perform specific services and may not use that information for any other purpose.

3.2 Legal Requirements

We may be required to disclose your information in response to legal requirements, court orders, or demands from regulatory authorities. In such cases, we will provide only the minimum information necessary.

3.3 Business Restructuring

If nga88 is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will give you advance notice, ensuring that information protection is maintained in accordance with this Policy.

nga88 gives the highest priority to the protection of your personal information. We use industry-standard security measures and technologies:

• SSL/TLS Encryption: All data transmission between the website and servers is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data such as passwords are stored in encrypted form in our database.
• Access Control: Only authorized personnel have access to necessary information and are bound by strict confidentiality agreements.
• Two-Factor Authentication (2FA): For additional security on your account.
• Regular Security Reviews: Our systems undergo regular security audits.
• Fraud Detection: Automated systems monitor for suspicious activity.

Please note, however, that transmitting information over the internet is not completely secure. While we make every effort to ensure maximum protection, no system is 100% secure. If you suspect a security issue, please contact [email protected] immediately.

As a nga88 user, you have the following rights regarding your personal information:

1. Right of Access: The right to know what information we hold about you.
2. Right to Rectification: The right to have inaccurate or incomplete information corrected.
3. Right to Erasure: The right to request deletion of your information in certain circumstances, although this may be limited where legal obligations exist.
4. Right to Restrict Processing: The right to request that the processing of your information be limited in certain cases.
5. Right to Data Portability: The right to receive your information in a structured, machine-readable format.
6. Right to Object: The right to object to certain types of processing, particularly marketing communications.
7. Right to Withdraw Consent: Where information is processed on the basis of consent, the right to withdraw that consent at any time.

To exercise these rights, please contact our support team: [email protected] or via 24/7 live chat.

The nga88 platform may include software from third-party game providers, such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi. These providers may have their own privacy policies that are outside our control.

Our payment partners bKash, Nagad, and Rocket have their own privacy policies. Relevant information is shared with these service providers during payment processing.

We are not responsible for the privacy practices of these third parties and recommend that you review their respective policies.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We will make every effort to process your request as quickly as possible. Complex requests may take a little more time, and we will keep you informed of the progress of the processing.

Alongside contacting us, you may also visit our other policy pages:

• Terms and Conditions — Complete terms for using our services
• Responsible Gaming — Information about healthy gaming habits
• About Us — An introduction to the nga88 platform
• FAQ — Answers to frequently asked questions